Vacancy Details

Service Advisor [10043]


To handle the activities in the customer service within the reception area and listen to customers inquiry in person
Department: KIA - Service Location: Al Shuwaikh
Date Added: 13-01-2025 Closing Date: 28-02-2025

Job Responsibilities:

 

  • Prepare and repair order for customers requested work and advise on repair cost.
  • Obtain signature for requested work and complete vehicle condition check (inside and out).
  • Schedule service appointments and receive vehicle information.
  • Follow up with the workshop and advise customers of any delays.
  • Inform customers on vehicles that require road test diagnostics.
  • Obtain costs for parts and labor and inform customer of additional work required and of any delay that would be caused.
  • Prepare invoice; check all details have been filled in inclusive of any sublet repairs and consumables that must be charged.
  • Explain and advise customer of any notes that have been written from the workshop.
  • Any other requirements for department head it is from your responsibilities

Education

·         Bachelor's Degree or College Diploma Mechanical Engineering or anything related to Automobile Mechanic.

Experience:

·         Minimum 3-4 years of experience within Similar role in Automotive sector.

Knowledge & Skills:

·         Knowledge of auto electrical and auto-mechanical parts and auto-components.

·         Good communication and organizational skills

·         Problem solving skills

·         Strong customer handling skills

Salary & Benefits

·         Salary: Attractive Salary

·         Other Benefits: Incentives

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